TCM Pre-Launch Gut Check

Final TCM launch confidence depends on clear scope decisions, service-tier design, and escalation readiness.

Checklist

Questions to Resolve Before Launch

This list should be completed before onboarding doors at scale.

Should owner intake remain premium-only at launch?

What compliance screening threshold is non-negotiable?

How is vendor quality measured and enforced?

What 24/7 escalation solution covers nights and holidays?

Which service tiers are offered and how are they priced?

Is the 12-month target 10-15 doors or 50+ doors?

Decide on scope + service tiers before launch.

Confirm owner profile, compliance rules, and escalation model prior to scaling beyond the first validated doors.