Operations Stack
Unified intake, housekeeping QA, maintenance orchestration, and guest escalation protocols built for repeatable execution.
TCMTeton Crest Management
TCM Investor Overview
Teton Crest Management (TCM) for Mountain Luxury Markets
TCM uses a disciplined operating model to convert premium inventory into durable fee revenue, high review performance, and referral-led growth.
Doors
10-15
Initial portfolio target
Revenue
$5M+
Gross booking value at 30 doors
Fee %
25%
Premium management positioning
CAC
$3K-$6K
Owner acquisition estimate
Review Target
4.9+
Quality signal for referrals
Executive Overview
Investment Case at a Glance
A structured rollup thesis focused on premium operations, controlled scale, and measurable owner outcomes.
- Teton Crest Management (TCM) targets premium mountain-market inventory where owner expectations and nightly rates are structurally higher.
- TCM blends management fees with curated add-on programs to improve margin resilience.
- TCM operating design prioritizes standardized launch checklists, quality controls, and owner transparency.
- Demand tailwinds remain durable in destination markets with limited luxury supply and year-round draw.
- TCM initial scale objective focuses on 10-15 doors to validate SOP quality before acceleration.
- TCM technology investments are staged to automate workflows without compromising white-glove delivery.
Differentiation
What's Different
TCM is designed as an operator-grade system rather than a brokerage-style listing service.
Pricing Engine
Rate strategy combines seasonal demand curves with event overlays and quality scoring to protect ADR.
Owner Reporting
Monthly board-style performance packs covering revenue, costs, review trends, and incident analytics.
Ideal Owner Profile
- • High-value homes in Jackson-adjacent luxury corridors.
- • Owners seeking premium positioning over volume occupancy.
- • Preference for compliance-ready operations and transparent communication.
- • Willingness to align on standards, upgrades, and guest experience benchmarks.
Offer Summary
- • Premium management fee model anchored at 25% with clearly defined service tiers.
- • Revenue optimization across channels, direct booking strategy, and review management.
- • 24/7 escalation framework with vetted vendor response pathways.
- • Concierge-grade guest journey standards from booking to post-stay follow-up.